OMRON
With the help of LMS Collaborator, we managed to launch e-learning in the company in the shortest possible time. The portal has become indispensable for the daily activities of employees – all necessary knowledge is available online, operational support of requests and working communication is carried out.
About the company
OMRON Healthcare is a leading world-known producer of medical equipment for home and professional use. Established in 1933 and headed by President Yoshihito Yamada, Omron has more than 37,000 employees in 36 countries working to provide products and services to customers in a variety of fields, including industrial automation, electronic components industries, and healthcare. The company has head offices in Japan (Kyoto), Asia Pacific (Singapore), China (Hong Kong), Europe (Amsterdam) and US (Chicago). The European organisation has its own development and manufacturing facilities and provides local customer support in all European countries.
Task
Implement the practice of distance training of employees in different regions of the presence of the company’s sales offices.
Create a single channel for communication.
Simplify the collection and processing of feedback.
Organize trade catalogs of products and documentation.
Automate employee knowledge check.
Solution
The general catalogue of the products line of the company was created on the portal. The whole assortment is constantly maintained in the current state, employees have access to information about the characteristics and benefits of the product, video instructions. Educational programs are created for all categories of the company’s positions. Introduced knowledge testing system on key business processes.
The support of employees is providing through the channels of the chat, the forum and the module of the webinars.
Thanks to the functionality of LMS Collaborator, we were able to create training programs and combine them into an annual learning path for each category of employees. This allows us to track the statistics and progress of each employee’s learning.
Easy access to the platform and 24/7 use makes life easier for everyone. The ability to create a Knowledge Base is an undeniable advantage. Standardization and automation of the adaptation, onboarding, and evaluation processes is the key to successful and fast learning for our newcomers within the timeframe we set. Various types of reports are of course helpful in analyzing and evaluating the learning process.
It was important for us to organize learning that would cover all employees and be continuous. So that everyone could study at a time convenient for them, from any place and device. Implementation of LMS Collaborator helped us to significantly improve the employee learning process:
– Create a single up-to-date database of learning materials;
– Automate the process of registering employees in the learning space;
– Provide tools to monitor learning outcomes;
– Improve the quality of learning for our employees.
I would also like to highlight the variety of learning methods that can be used and the convenience of the platform for both users and administrators.
