DATAGROUP
In my practice, I have already worked with distance learning systems. Collaborator is the third in a row and the most successful of them. The system has convenient basic functionality, excellent features. Along with the flexible approach of the system creators in the implementation of individual requests and solution of learning tasks, they desire to help and be involved in the realization of client’s ideas plays an important role.
About the company
Datagroup is an all-Ukrainian telecommunications operator for business and home, the leader of the Ukrainian telecommunications market in data transmission segments, an international transit of traffic and satellite communications. For 17 years in the national telecom market, the company has opened more than 40 regional offices with more than 2000 employees and provides a full range of services in more than 90 locations of Ukraine.
Task
In 2016 the company began searching for an information system to track and support changes among staff, fast training, and development of employees. This tool was to solve the problem of preserving and transferring the company’s knowledge in a comprehensive manner, combining properties of a distance learning system, communications, and a knowledge base.
Solution
The choice fell on the LMS Collaborator. The system was launched and functioned as a part of the corporate training system. In 2017 employees of the T&D unit “breathed in” a new life in the distance learning. It has become a comprehensive portal, through which employees can not only learn, but also communicate.
We not only place e-courses in the system, conduct personnel testing and build training programs, but also use all the features of the system to make it popular with our employees. To do this we completely changed the design of the portal, “lodged” a hero there – a training assistant, who was recognized and loved by our employees. A news line was also launched to inform staff about what is happening in the company in the direction of training and development of employees.
This year we’ve launched a training centre – a section in which employees can track information about all upcoming in-person training events and register for them.
Each employee has the opportunity not only to complete a training or development course but also to consolidate the acquired knowledge by passing the tests. In addition, a student can leave a comment on the course. And this is an opportunity for us to receive feedback and, often, expert opinion of employees.
This is not all that we have already managed to accomplish using the basic functions of LMS Collaborator. In the nearest future, we will build career programs for all positions and implement individual development programs for personnel.
Thanks to the functionality of LMS Collaborator, we were able to create training programs and combine them into an annual learning path for each category of employees. This allows us to track the statistics and progress of each employee’s learning.
Easy access to the platform and 24/7 use makes life easier for everyone. The ability to create a Knowledge Base is an undeniable advantage. Standardization and automation of the adaptation, onboarding, and evaluation processes is the key to successful and fast learning for our newcomers within the timeframe we set. Various types of reports are of course helpful in analyzing and evaluating the learning process.
It was important for us to organize learning that would cover all employees and be continuous. So that everyone could study at a time convenient for them, from any place and device. Implementation of LMS Collaborator helped us to significantly improve the employee learning process:
– Create a single up-to-date database of learning materials;
– Automate the process of registering employees in the learning space;
– Provide tools to monitor learning outcomes;
– Improve the quality of learning for our employees.
I would also like to highlight the variety of learning methods that can be used and the convenience of the platform for both users and administrators.
