Reikartz Hotel Group
The Reikartz Hotel Group has been working with the LMS Collaborator platform for over 2 years. Before the implementation of LMS, we monitored and tested more than one platform at that time. LMS Collaborator allowed us to solve the problem of quick and easy delivery of information to collaborators of all divisions, regardless of their location. We even use them simply as a way to communicate some of the news or the open position for an internal search in the network. On our recommendation, several other companies have also started to use LMS Collaborator. I recommend it!
About the company
The history of the Reikartz Company began in Ukraine in 2003, when a group of Belgian architects led by Francois Reikartz renovated an old mansion in the center of Lviv on Drukarsky Street. The partners decided that Ukraine practically does not have any European level 3 or 4 stars hotels and an ambitious project of creating a network of Ukrainian hotels under the Reikartz Hotels & Resorts brand was born.
Currently, nine hotel chains in Ukraine are united under the Reikartz Hotel Group brand: Reikartz Hotels, VITAPARK, Optima Hotel, RAZIOTEL and Reikartz Collection Hotel. The Reikartz Hotel Group includes 40 hotels in Ukraine and abroad.
Tasks
To standardize the processes of adaptation and training.
To organize training webinars.
To involve employees in training and increasing motivation.
To carry out the certification.
Solutions
Required training for newcomers – welcome-training and basic course according to the department.
Using blended learning – offline trainings with mentors and e-learning in LMS Collaborator.
Conducting webinars through the synchronization of the LMS Collaborator and YouTube.
Conducting periodic attestations to confirm their status in the company and assessments to verify their knowledge after the webinar.
Use of training marketing: internal digest with short information about scheduled webinars, implementation of follow-ups through hashtags, maintenance of the Telegram channel and corporate pages on Instagram and Facebook.
Thanks to the functionality of LMS Collaborator, we were able to create training programs and combine them into an annual learning path for each category of employees. This allows us to track the statistics and progress of each employee’s learning.
Easy access to the platform and 24/7 use makes life easier for everyone. The ability to create a Knowledge Base is an undeniable advantage. Standardization and automation of the adaptation, onboarding, and evaluation processes is the key to successful and fast learning for our newcomers within the timeframe we set. Various types of reports are of course helpful in analyzing and evaluating the learning process.
It was important for us to organize learning that would cover all employees and be continuous. So that everyone could study at a time convenient for them, from any place and device. Implementation of LMS Collaborator helped us to significantly improve the employee learning process:
– Create a single up-to-date database of learning materials;
– Automate the process of registering employees in the learning space;
– Provide tools to monitor learning outcomes;
– Improve the quality of learning for our employees.
I would also like to highlight the variety of learning methods that can be used and the convenience of the platform for both users and administrators.
