Blyzenko

Blyzenko is a chain of neighborhood grocery stores founded in 2013 in Lviv. Today, the company operates in six regions of Ukraine: Lviv, Volyn, Ivano-Frankivsk, Ternopil, Zakarpattia, and Chernivtsi. It has over 284 stores and 2,500 employees

During our collaboration with LMS Collaborator, we managed to automate onboarding, give all employees permanent access to the Knowledge Base, and implement various formats of asynchronous learning: from videos and longreads to training sessions and webinars. We also set up LMS integration with a Telegram bot to streamline communication between the office and store employees and quickly inform the team about task assignments and company events. LMS Collaborator has an intuitive interface, supports various resource formats, and allows a single administrator to manage the entire system.

blank
Kvitoslava Kinakh-Roik
HR Business Partner at Blyzenko

About the company

Blyzenko is a chain of grocery stores located near residential areas. The chain was founded in 2013. Today, it has more than 280 stores in six regions of western Ukraine. Distance learning based on LMS Collaborator was introduced in 2019. The target audience of the e-learning portal is more than 1,700 company employees.

Tasks

Automate onboarding for the entire network.

Provide employees with constant access to the Knowledge Base.

Use various formats of asynchronous learning.

Establish communication between the office and store employees.

Promptly inform the team about training events, assignments, and work tasks.

Solution

Launch of online onboarding, which new employees complete in LMS from day one.

Launch of a 24/7 knowledge base: all rules, instructions, and work standards in one place.

Expansion of the training format: video lessons, longreads, presentations, trainings, and webinars.

Creation of a Telegram bot for quick communication and consultations: answers to frequently asked questions, work standards, the ability to leave an anonymous message.

Integration of LMS Collaborator with the corporate chatbot Gerabot via Webhook — automatic notifications about new tasks, programs, and updates.