• TASCOMBANK

    TASCOMBANK is one of the first commercial banks in Ukraine, founded in 1989. It provides a full range of financial services to both corporate clients and individuals. Today, the bank's network includes 97 branches throughout Ukraine and over 1,600 employees

    Today, the TASCOMBANK Academy learning portal (LMS Collaborator) is a platform for adaptation, further professional training, development, and certification of personnel. Knowledge base, surveys, testing, forums—all available 24/7.

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    Nataliia Chebusheva
    Head of the Training Center at TASCOMBANK JSC.

    About the company

    АТ «TASCOMBANK» is a Ukrainian commercial bank that constantly updates its infrastructure, implements modern analytical and IT solutions, improves service quality, and develops open banking services. For several years, the company worked with another distance learning platform, but later switched to LMS Collaborator. The main reason for changing LMS was the need for a more convenient, faster, and more efficient distance learning system.

    Tasks

    Automate the onboarding of new employees in all departments.

    Organize regular bank-wide training.

    Ensure staff development in a unified information space.

    Increase employee engagement and encourage self-learning.

    Conduct staff assessments to identify development needs and monitor knowledge levels.

    Solutions

    Implementation of a 4-stage adaptation program for newcomers: from preliminary assessment of readiness to practical work with mentors and final immersion in work processes.

    Mandatory learning: welcome course, occupational safety, compliance, financial monitoring.

    Development programs tailored to position and business area, including offline training.

    Annual bank-wide learning (7–10 programs) in two waves, combining presentations and testing.

    Testing system: thematic tests after product launches, quarterly hard skills checks, professional tests twice a year.

    Additional development and self-study through the Knowledge Base, news feed, and corporate library.

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