Privacy Policy

USER AGREEMENT AND PRIVACY POLICY

The provider of the service of using the LMS Collaborator online platform is exceptionally responsible for maintaining the confidentiality of information and personal data received, and takes all measures necessary to ensure their safe storage.

This Privacy Policy regulates the relationship between the Service Provider and the Client regarding the mode of use of Confidential Information and personal data, the procedure for their receipt, protection, processing, transfer and deletion, and is an integral part of the Agreement for the provision of services for the use of the LMS Collaborator online platform.

This Privacy Policy uses the following terms in the following meanings:

Personal data – information or a set of information about an individual who is identified or can be specifically identified;

Confidential information – information or data that is defined as confidential and received by the Service Provider and the Client from each other in the process of providing services for the use of the LMS Collaborator online platform;

Data import – entering the data provided by the Client into the LMS Collaborator online platform;

Cloud storage – secure cloud storage facilities, where data is stored on numerous servers distributed across the network in the European Union;

Data transfer consent – clearly defined consent of the data owner or legal and authorized user of such data to their transfer, expressed, among others, by accepting these terms and conditions and placing an order for the use of the LMS Collaborator online platform.

Personal data subject – an individual whose personal data is processed. For the purposes of this Privacy Policy, the Client is considered to be the Personal data subject;

General Data Protection Regulation — (GDPR, Regulation (EU) 2016/67) is a part of the European Union legislation concerning the protection of personal data of individuals within the EU and the European Economic Area.

The service provider adheres to ISO 9001 and General Data Protection Regulation standards when working with personal data and confidential information.

The relationship between the Service Provider and the Client shall be governed by the laws of Ukraine and other countries where applicable.

The Client confirms their consent to comply with the terms of this Privacy Policy by accepting all its terms and conditions and placing an order for the use of the LMS Collaborator online platform.

Agreeing to this Privacy Policy is mandatory to obtain the right to use the service, and is considered a voluntary consent to the transfer and processing of personal data and confidential information in accordance with these terms and conditions and the Agreement for the provision of services for the use of the LMS Collaborator online platform.

GUARANTEES

The Service Provider and the Client undertake to maintain the confidentiality of all data received in connection with the provision of the service of using the LMS Collaborator online platform.

COMPLIANCE WITH THE GENERAL DATA PROTECTION REGULATION

The Service Provider guarantees that it:

Does not use personal data for purposes other than those described in this Privacy Policy and the Agreement for the provision of services for access to the LMS Collaborator online platform.
Clearly identifies the personal data received;
Controls the availability of consent to receive and process personal data;
Provides the ability to completely delete personal data;
Depersonalizes data for further use by the Service Provider;
Guarantees compliance with GDPR requirements for all entities that have access to personal data;
Does not receive or process personal data on ethnicity or nationality, philosophical, religious or political views, medical and other data with a special access and storage regime;
Stores data on secure storage media that meets GDPR requirements;
Comply with other obligations imposed on them as the owner or manager of personal data

SOURCES OF INFORMATION OBTAINING

The Service Provider receives information from the Client at the time of creating a personal account and in the process of using the LMS Collaborator online platform.

The Client is responsible for the accuracy of the provided Personal Data, as well as for its timely updating. The Client guarantees that they have received and transferred Personal Data lawfully and on the basis of sufficient consent and authorization of the data controller.

The Service Provider shall have the right to request confirmation of the accuracy of such data and the consent of the personal data owner in the form of a written confirmation.

The Service Provider does not provide access to the LMS Collaborator online platform to persons under the age of 18.

PURPOSE OF OBTAINING INFORMATION

The Service Provider may use personal data for the following purposes:

Provision of services,
Provision of methodological and technical assistance.

GROUNDS FOR PROCESSING PERSONAL DATA

Consent of the personal data subject;
Conclusion and/or execution of a contract to which the personal data subject is a party.

DATA IMPORT

After providing the LMS Collaborator online platform for use, the Client may transfer data entered into the platform. The Service Provider guarantees the storage of such data in accordance with this Privacy Policy and the LMS Collaborator online platform Access Service Agreement. Immediately upon receipt, the data entered by the user is transferred for storage to remote Cloud storage media and cannot be used by the Service Provider.

THIRD PARTIES

The Service Provider may provide confidential information and personal data to third parties on the direct instructions of the Client (for example, to integrate the platform with other services). In this case, the Service Provider is not responsible for the safety of such data and cannot guarantee compliance with the special treatment of such information.

The Service Provider may disclose confidential information and personal data to third parties solely for the purpose of providing services to the Client, which may include cases of involving third-party specialists, connecting third-party software. In this case, the Service Provider shall be liable for the actions of such third parties as if they were its own. The use of personal data is carried out only in accordance with the professional, official or labor duties of such persons. These third parties are obliged to prevent the disclosure of personal data entrusted to them or which became known in connection with the performance of professional, official or labor duties in any way. By accepting the terms of the Privacy Policy, the Client agrees to such transfer of information to third parties.

Information may also be disclosed to law enforcement and other governmental authorities if such disclosure is mandatory and upon a proper request, which the Service Provider shall immediately notify the Client.

WITHDRAWAL OF CONSENT TO THE TRANSFER AND PROCESSING OF INFORMATION

The Client has the right to withdraw their Consent to the transfer and processing of personal data at any time. In this case, the Service Provider is obliged to take all actions dependent on it to delete/transfer personal data to the Client and take all actions necessary for the uninterrupted provision of the service to the Client. At the same time, in this case, the Service Provider shall not be responsible for the quality and continuity of the service.

RIGHTS OF THE PERSONAL DATA SUBJECT:

The subject of personal data has the following rights:

to be informed about the sources of collection, location of their personal data, the purpose of their processing, location or place of residence (stay) of the owner or manager of personal data or give an appropriate order to obtain this information to their authorized persons;
to receive information on the conditions for granting access to personal data, including information about third parties to whom his/her personal data is transferred;
to receive, no later than thirty calendar days from the date of receipt of the request, except in cases provided for by law, a response on whether his or her personal data is processed, as well as to receive the content of such personal data;
to submit a reasoned request to the personal data controller with an objection to the processing of their personal data;
submit a reasoned request to change or eliminate their personal data by any owner and administrator of personal data, if this data is processed illegally or is unreliable;
other rights provided for by applicable law.

DATA PROTECTION

The Service Provider guarantees the protection of personal data and confidential information from accidental loss or destruction, from unlawful processing, including unlawful destruction or access to personal data not provided for by the terms of this policy.

The Service Provider uses exclusively safe and secure resources for storing confidential information and personal data, including Cloud storage devices.

USE OF COOKIES

Cookies are small amounts of data that are sent to the Client’s browser from the website’s computers and stored on the Client’s computer’s hard disk. Cookies are used to provide the Client with an individualized experience of using the website and to facilitate the use of the website during the next visit.

Cookies on the Provider’s public information websites

Our cookies are used for the following purposes:

– Strictly required/technical.

These cookies are required to enable the Client to use the public information sites of the Service Provider. They include cookies that allow the Service Provider to remember the Client’s previous actions during the same browsing session.

– Analytical.

These cookies are used by the Service Provider to analyze how the website is used. For example, they track the most visited pages and where visitors come from. They include, for example, Google Analytics cookies.

– Functional.

These cookies are used to customize the Client’s experience. For example, cookies allow us to remember the data that the Client provided when filling out forms so that they do not have to enter the same information several times.

Cookies in LMS Collaborator

The LMS Collaborator platform does not collect any cookies unless required by the Client.

The Client has the right to integrate additional software modules into LMS Collaborator to collect cookies. In this case, the Client is responsible for obtaining consent to work with cookies from personal data subjects and all legal aspects of this work.

Terminating the use of cookies

Most web browsers automatically accept cookies. However, the Client does not have to accept cookies, they can reject or block the use of cookies and delete all cookies currently stored on their device. To find out how to do this for a particular browser, click “help” in your browser menu.

THE PROCEDURE FOR AMENDING THIS POLICY

The Service Provider has the right to change the terms of this Privacy Policy, which shall be notified to the Client no later than one calendar month prior to the effective date of such changes

CONSIDERATION OF COMPLAINTS FROM PERSONAL DATA SUBJECTS

If the Client (personal data subject) has any questions, please contact us:

Davintoo Ukraina LLC
[email protected]

+38(067)217-0440

Maryna N

Head of the COLLAR training section

Our company started working with LMS Collaborator in July 2022. It is not our first platform for posting learning information and organizing employee training. So we have something to compare with. I really like the fast work of the technical support: LMS Collaborator employees are always flexible with ideas for changes to the portal, as well as with the terms of cooperation.

We are impressed with the functionality. Our training section uses surveys, training programs, courses based on educational video content, and, of course, tests.

It is very convenient and quick to create any material, from a gallery, text material to videos and links. It is also convenient to analyze the content and user activity, which is very important for planning the next training programs.

Currently, the learning portal has more than 100 users, and the system works stably and without lags.

We are very pleased with the platform and are planning a long-term cooperation!

Serhiy K.

Business trainer

“The best choice for corporate learning”

Overall: We are consulting in the field of corporate learning. And I chose LMS Collaborator as an online platform for organizing and automation the learning process for partner enterprises.

Pros: It has all you need and some options others don’t have, for example:
– non-linear trajectories with conditional transitions
– flexible skill assessment module
– offline event registration,
– like individual practical exercises
– high degree automatically set up assignments based on the company’s organizational structure, city, position, or any other labels you create
– flexible reporting system
It`s combined with ease of setup and administration+ overfunctions: if you have a not big company, then you can not use some other systems, because there is functionality of an information portal, HRM elements and a task manager+ very good support

Cons: no mobile app. It lacks the ability to work offline (only if some content is made available for download)

Reasons for Choosing LMS Collaborator: Most of the popular services are more like ELS – e-Learning systems, among witch there are good solutions for remote work with content, organization of paid online schools, but there is not enough functionality for corporate training: advanced automation, organizational structure, assessment, offline events, corporate information portal.

Antonina O

Hr manager at Yunik Trade

Multifunctional high quality LMS

Overall: I like to create large education programs, expand online library, and publish company news for users.We use this LMS every day!

Pros: You can upload different types of information. The system has usable program and course constructor, tests, automation settings.

Cons: It’s not possible to set different deadlines for different users in training programs and tests.

Artem V

T&D Manager at BeautyProf

Working with LMS Collaborator is very convenient.

The company has been working with this platform for more than a year, and during all this time, no problematic situations have arisen.
The multifunctionality and ease of use of this portal are impressive.
The support team always responds quickly to questions and provides immediate feedback.

Among the wishes – I would like to be able to upload videos larger than 800 MB, and presentations larger than 200 MB to maintain the quality of the content.

In general, it’s a very pleasant cooperation at reasonable prices.

Dmytro K.

Head of the Training and Development Department at Union Group

I have been working with the Collaborator distance learning system for about 3 years. Previously I implemented this platform at another place of work. So as soon as they decided to change the learning platform in the Union Group company I was offered to consider LMS Collaborator and after several preliminary meetings we decided to implement this system.

The following criteria were important to us in selecting an LMS:

The developer company must be Ukrainian
User-friendly interface
Access to the learning platform from any device, be it a smartphone or laptop
Cloud data storage solution that does not involve the expenses for additional server hardware
Monthly payment for the use of services

The platform meets all of the above criteria.

We deployed the system for our company quickly enough, within 1-2 weeks we set up an access page for our users, and thanks to the convenient data exchange between the Collaborator and our HR accounting program. Thanks to the flexible settings every day there is an exchange of data between the databases, allowing both to add new users and block access for employees who have ceased to work in our company. I would also like to highlight the useful and convenient functionality in the form of “Automation Rules”, which allowed us to configure automatic assignment of training programs and certifications to employees who came to work in our Company.

After creating a user base, we began filling the system with learning material. Again, simplicity in use and uploading is a great advantage. It is possible to upload files of any format and type by restricting access to certain documents to different categories of employees, if necessary. Easy navigation due to self-created sections in the Document Library, as well as what attracted our Sales Support Department – the ability to search for documents posted on the platform, not only by title, but also by keywords in the content, which greatly simplifies the work of our front office.

Speaking of more advanced learning materials, the system supports the most common type of e-courses, SCORM, which allows us to easily upload the already developed base of e-courses to the new system.

Today we have about 800 users who regularly take courses in the system. The load per employee is 2-3 e-courses per month. With a high level of activity in the early hours after the appointment of courses, servers cope and OS from employees on the inability to pass training / slowness of the system when passing the tests, which we have encountered on other platforms is absent, so the server can withstand the load.

Future plans involve the inclusion of office personnel in the learning process through the LMS, as well as the start of work on the evaluation procedures.

Margarita N.

Head of Learning and Training hub - Viseven

Our team had a good experience with Collaborator over the past two years.

The support agents are exceptional, providing quick and responsive help whenever we need it.
One of the things we loved about Collaborator is the variety of quiz types it offers.

The Collaborator team has also been fantastic in developing new features for us, demonstrating their commitment to continuously improving the UX.
Overall, we recommend Collaborator as an LMS to keep learners engaged and excited to learn.

Yana R.

Manager at Planeta Kino

We have been working with LMS Collaborator for about 5 years. The system is very flexible for the company, the support always meets our needs and does everything to make the platform exactly as we see it for the convenience of our employees. I really like that the portal is constantly developing and new features and tools keep being added. LMS Collaborator strives to support customers in difficult times and considers individual payment types, which is very important for Ukrainian businesses. I am very satisfied with our collaboration

Anna B.

Head of the Training and Development Department at Antoshka

Overall: Our company works with LMS Collaborator almost a year(2021 year). Thanks to the program, we unite employees across the country. We create products that are interesting for users and necessary for business. We have detailed analytics, with the help of which we make important business decisions

Pros: User-friendly interface and intuitive for administrators, excellent technical support, constant emergence of new opportunities

Cons: We are not yet using all the features of this program

Reasons for Choosing Collaborator: value for money, constant technical support

Dmytrо K.

Regional business trainer

We have been using LMS Collaborator for about 9 months (may 2020). During this period, thanks to the specialists of the developer company, we managed to make significant changes and adjustments to the needs of our business. Today our company has about 6000 users who regularly use the system for their own training and development. The user-friendly interface of the system makes it easy to understand all the subtleties and find the necessary information. Thanks to the mobile version of the site, employees can take assigned courses and programs on their way to and from work.
Every month, we prescribe at least 4 training courses for more than 4500 employees and even during peak hours the system has no problems with processing such a big amount of data.
We would like to make a special mention of the Support Service for prompt response to incoming questions and their readiness to help in the realization of individual needs of users.

Anna K

People Partner “Promodo”

I’ve been working with the LMS Collaborator for three years now. During this period the interface and features of the system have changed significantly, the interface has become much more convenient and at the moment it is intuitive, structured and logical. We use LMS in Promodo company for personnel onboarding, personnel evaluation and, of course, we actively use the system for training our employees.
From time to time we have requests for improvement of the system, and the technical support is quick to respond and make the necessary changes for our work. Many thanks to them for this!

Olga P

Administrator of educational platform

With the help of LMS Collaborator, we managed to launch e-learning in the company in the shortest possible time. The portal has become indispensable for the daily activities of employees – all necessary knowledge is available online, operational support of requests and working communication is carried out.

Customer service team works at a level that exceeds expectations – I always get professional advice on emerging issues and the development of new corporate programs, my wishes for the development of functionality are included in the plan for the subsequent development of the system.

Dmitry K

Manager of technical training systems

Our standards provide high requirements for the level of expert knowledge of employees because incompetence not only does not help to promote the brand but also, in most cases, undermines the company’s development. The LMS Collaborator is the best solution for all of our organizational needs and methods of learning and motivation, integration with other reporting systems in the company.

Moreover, the cooperation with Collaborator`s team has exceeded our expectations – with their help we managed to organize a flexible system of hierarchy and access levels, which made it possible to economically and efficiently scale solution within the framework of other countries in the presence of GROUPE ATLANTIC.

Denys K

Head of Organization Development Department

This is an excellent platform for training and testing of employees. A very user-friendly interface and a reporting system for any analytics. Literally, every action of an employee can be monitored in online mode. More than six months passed since we implemented this product in our company. During this time we managed to implement automated training programs for trainees, conducted 3 attestations of all sales personnel and, of course, employees obtain new knowledge every week through the LMS.

Natalya D

Training and Personnel Assessment Manager

In 2016 our company switched to a new LMS platform – Collaborator- which significantly has a higher level of functionality, performance and building logic than the previously used system. We enjoy the advantages provided by Collaborator.

Valentina G

Consultant-trainer, methodologist of the Center for Personnel Development

As the head of e-learning, I am happy that Yuria-Pharm Corporation has found an ideal tool for increasing the effectiveness of corporate training. LMS Collaborator is a fast, flexible, convenient technology that helps to respond to rapidly changing needs and tasks of the corporation.

Irina K

Human resources director PJSC "DATAGROUP"

In my practice, I have already worked with distance learning systems. Collaborator is the third in a row and the most successful of them. The system has convenient basic functionality, excellent features. Along with the flexible approach of the system creators in the implementation of individual requests and solution of learning tasks, they desire to help and be involved in the realization of client’s ideas plays an important role.

LMS Collaborator is very easy to learn and allows you to implement the most incredible ideas. For example, now we combine in-person and distance assignments, train groups and work individually, build training programs, implement a training centre and established an informing system on what is happening in the company in terms of training and development of personnel.

Irina M.

Head of the training department

Reikartz Hotel Group has been working with the Collaborator platform for more than 2 years. Prior to the implementation of the VOS, we monitored and tested more than one of the existing platforms at the time. Collaborator helped to solve the issue of fast and convenient delivery of information to employees of all departments, regardless of location. We even sometimes use it simply as a way to report some news or about an open vacancy for internal search on the web. On our recommendation, several other companies have also started using Collaborator services. I recommend!

Maria K.

Head of Training and Development Department

Thanks to LMS Collaborator we train beginners, provide different levels of access to materials for all regions of the company. It is thanks to the changes in the interface (which became pleasant and clear) and functionality (it is nice that many of our wishes and suggestions have been taken into account and implemented) that have taken place during our cooperation, I can say that the platform is evolving and improving. In addition, the quality of technical support is constantly improving and becoming faster and more enjoyable.

Natalia M.

Head of Development and Training Department

We have been using the Collaborator system for a year to solve educational problems in the company. We have employed almost all the tools presented in this LMS. I especially like the wide opportunities for the formation of training programs, which we use both for blended learning and for automation of adaptation processes. It is nice that this product does not stand still, but is constantly evolving, adapting to customer needs.