The underestimated power of feedback: How to turn learning into a live dialog
Have you ever wondered why a training program that seemed to have every chance of success failed to meet expectations? The fact is that the secret to success is not only in high-quality content or a creative approach. Without feedback, training loses its flexibility, and with it, its effectiveness.
Feedback is the basis of interaction that allows you to adapt training to real needs, hear and be heard, build trust and openness. Without it, the learning process risks becoming a formality, leaving employees on the sidelines.
Why is feedback so important? And how can you make it a part of corporate life with an LMS? Let’s talk about it in this article.
Why feedback in the learning process is a must-have
Feedback is more than just words or grades. It is a key tool that makes learning effective, personalized, and motivating. It creates a space for interaction between participants in the learning process, helps improve results, and maintains interest in learning.
- Promptness and correction. Feedback allows you to quickly understand whether an employee is moving in the right direction and correct their actions in time. This reduces the risk of mistakes and speeds up the process of achieving results.
- Motivation. When employees receive support, it encourages them to continue learning and improve their performance.
- Personalization. Feedback helps make training more individualized, taking into account the strengths, needs, and knowledge gaps of each employee.
- Developing a culture of openness. A constant exchange of feedback creates a culture of trust where employees are not afraid to make mistakes, ask questions, or share their ideas.
LMS in action: How to make feedback part of the learning process
An LMS provides a space for ongoing dialog. The company listens to employees, and they listen to the company. It’s not just a learning platform, it’s a platform for mutual understanding. Let’s talk about LMS tools that can help make feedback part of the learning process
1. Commenting: A point of interaction in real time
Comments turn a one-way learning process into a lively dialog. They create a space for interaction where everyone feels heard. It’s a place where employees can share their thoughts, ask questions, or offer ideas that will make the training even more effective.
Why are comments a must-have?
1. Comments help improve training materials. If employees regularly draw attention to certain problems, it becomes a signal to improve the content.
2. Comments promote engagement. People always appreciate when their voice is heard, and it motivates them to take an active part in the learning process.
3. Comments give the company flexibility. By responding to comments, you can quickly adjust the training program, making it more relevant and effective.
How does it work in LMS Collaborator?
Comments in the LMS Collaborator turn training into a lively dialog. In them, employees can:
- Share your experience or suggestions for improving the materials.
- Ask questions directly during the assignment.
- Discuss topics, solve complex problems together, or just share your impressions.
Comments in LMS Collaborator
2. Surveys: A tool for decision-making
Surveys are one of the most popular ways to collect feedback. They help to quickly assess the level of satisfaction with the training, identify strengths, and notice problematic aspects.
Why are surveys a must-have?
1. Surveys show a clear picture of learning. They provide concrete data to help evaluate the effectiveness of programs and understand what is working and what needs to be changed.
2. Surveys reveal hidden problems. Employees can share their opinions anonymously, drawing attention to things that are not always visible to managers or coaches.
3. Surveys help you make informed decisions. Instead of guesswork, you get clear answers about what really needs to be improved without wasting time on blind changes.
How does it work in LMS Collaborator?
Surveys in LMS Collaborator are a flexible tool for collecting opinions and ideas. You can create anonymous surveys to get honest feedback without unnecessary barriers, or ensure confidentiality – where only the author can see the results. For deeper analysis, use multi-level surveys by dividing questions into separate structured groups. The system will select the next questions based on the respondents’ previous answers. This way, you can personalize the experience of taking the survey and get more accurate information relevant to a specific situation or experience.
LMS Collaborator surveys
TASCOMBANK uses the LMS Collaborator portal to conduct staff assessments. The results of the assessment help determine the level of staff satisfaction and formulate training needs. Employees are also regularly surveyed to collect feedback after classroom training and corporate events.
3. Chat: Instant support at every stage
Corporate chats are all about ease of communication. They create a single space where everyone can quickly get support or share knowledge.
Why is corporate chat a must-have?
1. Chats speed up the resolution of issues. When a problem or doubt arises, you can get an answer in minutes, without waiting for a formal meeting.
2. Chats develop corporate culture. Informal communication brings the team closer together, creates an atmosphere of trust and mutual assistance.
3. Chats store important information. The history of discussions becomes a knowledge base that can be accessed at any time.
How does it work in LMS Collaborator?
LMS Collaborator corporate chat is a live space for team communication. You can create separate thematic channels for different projects, have private conversations, or organize group discussions. Chat supports simple and intuitive file sharing: attach documents, share training materials, and save important information in the message history. Flexible notifications ensure you never miss a new message.
LMS Collaborator chat
4. Kudos: Intangible motivation that works
Kudos are simple but effective.
They help to build open social communications, encouraging employees to support each other and appreciate the success of their colleagues.
Why is kudos a must-have?
1. Kudos motivate. When a person feels that their contribution has been noticed and appreciated, it inspires further work and development.
2. Kudos strengthen the team. Expressing gratitude helps to create trusting relationships within the team, which improves collaboration.
3. Kudos create a culture of gratitude. They set the tone for corporate values, creating a more positive and friendly work environment.
How does it work in LMS Collaborator?
LMS Collaborator’s kudos system is a simple and inspiring way to recognize the achievements of colleagues.
Employees can send warm words for successful projects, successfully completed tasks, progress in training, or support provided. Each thank you instantly appears in the colleague’s personal feed and is sent to email or another connected communication channel.
LMS Collaborator kudos
5. News: Feedback through informing
News transforms the corporate environment into a living information space. They help to quickly convey important information, share useful tips, or answer questions that concern employees.
Why is news a must-have?
1. News provides transparency in communication. Employees are always aware of important changes and innovations in the company.
2. News creates a sense of involvement. Regular information helps employees feel part of the team.
3. Supporting corporate culture. Publications about achievements, gratitude, or corporate events help to unite the team.
How does it work in LMS Collaborator?
LMS Collaborator News is a live space for communication. Everything from important updates to inspiring success stories can be shared here. Your team can actively interact with the news: like it, share their thoughts in the comments, or start lively discussions. And thanks to automatic notifications of new posts, no important news will go unnoticed.
LMS Collaborator news
Svetlana Levicheva – Head of the Learning and Development Department
«Our main task is to arouse and maintain the interest of employees in the corporate portal. We want them to log in not only for training purposes but also to obtain important additional information. To do this, we regularly update the News sections, which inform employees about current events in the company».
6. Forum: Collective intelligence in action
A forum is a space where ideas turn into solutions. The forum is also about uniting employees into learning communities, where everyone can ask questions, share their experiences, or get advice from colleagues and experts.
Why is the forum a must-have?
1. The forum creates a culture of knowledge sharing. Employees share their experience and find answers to their questions.
2. The forum supports team learning. Joint discussion helps to understand the material more deeply and find new approaches to solving problems.
3. The forum preserves the company’s expertise. Useful discussions and expert advice remain available to future employees.
How does it work in LMS Collaborator?
The forum in LMS Collaborator is a space for active discussions and collective problem solving. Administrators can create topics for discussion and engage employees in discussions. Participants can ask questions, discuss ideas, share their own experiences, or simply interact in an informal atmosphere.
For example, Antoshka company actively uses the forum on the LMS Collaborator learning portal. New discussion topics are created for each individual project. In addition, there is a service story forum where each employee can share a story that happened in the store.
The forum’s specific feature is that all the issues discussed are automatically pulled into the Knowledge Base. You don’t have to manually search for answers in each topic – just use the search to find the information you need. The interactivity is enhanced by the use of favorites, which help to highlight the most useful answers and create a sense of live dialog.
LMS Collaborator forum
Feedback has been received. What’s next?
Collecting feedback is only half the battle. The real art lies in interpreting and applying it correctly. Think of the data as pieces of a puzzle, where each element is important to form a complete picture:
🧩1. Analyze. Analyze the feedback: what was said, what was emphasized, what aspects need to be improved. It is important to highlight the main points and understand the essence of the comments.
🧩2. Create an action plan. Turn the information you receive into concrete steps. For example, if it’s about shortcomings in the training material, find ways to update it. If you have received positive feedback, think about how to consolidate this success.
🧩3. Share the results. If feedback is received from a team or individual employees, it is important to show that their opinion has been taken into account. This can be updated content, a change in approach, or even a thank you for valuable ideas.
🧩4. Monitor the changes. After implementing changes, observe the results. This will help you evaluate the effectiveness of your decisions and understand whether you need to adjust your course further.
Feedback as a key to success: summarizing the main points
Feedback turns learning into a lively dialog, motivates, personalizes the approach, and builds trust. Regular exchange of opinions and impressions creates an environment where every employee feels valued and every idea can be the beginning of important changes.
Using LMS tools, you can make feedback a natural part of corporate development:
– inform through news,
– motivate with gratitude,
– support through chats,
– receive ideas on forums,
– improve training programs through surveys.
Get started today with LMS Collaborator! The system’s tools will help you implement a culture of open dialogue, increase collaboration, and reach new heights of efficiency.
