Knowledge base

The knowledge base will help you to quickly find information through search, catalog or by label. In addition to information resources, all Forum messages, all the News and all articles of the internal Wiki-encyclopedia get into the Knowledge Base. The knowledge base can be searched in archives, presentations, PDF, EPUB, HTML, etc. files.

Formation of the Knowledge Base

When you fill Collaborator with content you actually enrich the Knowledge Base. All informational resources are included in it and are accessible via search. If you create a category tree and distribute Resources over it, then the grouping of information by Category will be available in the Knowledge Base. If you give labels to resources, then their search by tags will be available in the Knowledge Base.

Access restriction mode

You can turn on the access restriction mode, then the search result of the Knowledge Base will contain only the information that the user has access to. Access groups are configured by user attributes – access will be changed automatically when the properties of the employee’s account are changed.

Knowledge Base Report

A special report will help you determine which resource categories and which resources are most popular. You will be able to find out how many times your employee has accessed the search and what he read from the Knowledge Base.

Sign up for News!

It's a good way to be aware of updates and system development Collaborator!