Forum

When you need to discuss the issue simultaneously with many colleagues from different departments – Forum is the best solution to it. All questions and answers in the forum topics will be automatically included in the Knowledge Base and will be available through the search. “Closed” forum topics and their content will only be available to members of the “closed” topic group. Forum supports real-time communication.

Chat

Chat is designed for instant correspondence, for example, to quickly resolve an issue with a colleague or within a project team. Unlike the Forum, chat messages are only available for the chat participants. In the Chat you can exchange files and search for messages by text.

Comments

For any task you can enable Commenting. So users can ask a question, leave a response, report a problem or just thank the coach.

Informing users

To notify users about events or any changes News and Announcements are used. In the Newsgroup you can group messages by the type of events. Ads are displayed on the main portal page. With their help you can collect feedback – the user will click the button “I am aware” or “I will participate”. News and announcements can be sent to a group of users by e-mail. All messages sent from the system to the user can be viewed in the Journal of e-mails sent. For each message the statuses “Sent” – “Read” are automatically fixed.

Polls

With the help of questionnaires you can conduct a survey of opinions, voting, competitions. If the survey is not anonymous, then the report will reflect each participant’s answers. The participants can attach files to the answer – this will allow, for example, to collect photo reports.

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